Returns & Exchanges
At CordaRoy's, we want you to love your comfort experience; if you are not completely satisfied, you may return your product within 30 days of purchase for a full refund or exchange. Please note that customers are responsible for return shipping costs and items must be in original condition.
Initiate Your Request
Visit our online returns portal or contact our customer service team to provide your order number and the reason for your return.
Prepare the Package
Compress your foam core as much as possible and pack the cover and liner securely in a sturdy shipping box to prevent damage during transit.
Ship the Item
Attach your generated return label to the package and drop it off at any authorized carrier location, ensuring you retain a copy of the tracking number.
Receive Your Refund
Once our warehouse inspects the returned merchandise, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing